Sunday, March 21, 2010

At Commonly Asked Questions About Service Animals in Places of Business, the ADA (Americans with Disabilities Association) answers commonly asked questions. This document is targeted to business owners. It delineates the laws that apply to businesses, what defines a service animal, how to differentiate between a service animal and a pet, and how to accommodate a disruptive animal. It also explains that the customer with a disability has the right to behave in the same manner as any other customer; for example, he or she has the right to ride in a taxicab with his or her animal and he or she shall not be segregated from other customers. This document does not address the issue of the individual animal, only saying that it is the customer's responsibility to take care of his or her animal.

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